Nathan Joyes | Saturday, April 14. 2012 | Comments (2)
Last week I had the opportunity to congratulate Dragon’s Den celebrity Jim Treliving on his Lifetime Achievement Award from the Canadian Franchise Association (CFA). Among many other businesses, Jim owns Boston Pizza, recognized as one of Canada’s 50 Best Managed Companies since 1993.
Jim is well recognized for his exceptional achievement, leadership and contribution to Canadian franchising, but there is something special about meeting Jim in person.
As I approached the table where Jim was seated at the CFA Awards Gala, I couldn’t help but wonder if he would be irritated by my interruption to the dessert course. With his starring role as a dragon in Canada’s version of the Shark Tank, perhaps he has grown tired of the barrage of attention. That may well be the case, but you would never know it by talking to him. I thought I would just sneak in with a quick handshake and introduction, but as soon as he saw me approaching, he excused himself from the table and stood up to greet me with his famous smile.
After congratulating him on the award, I mentioned what a big fan of the show our family is. That’s when Jim suggested that we get a picture together to take back home. I made an educated guess that the picture was for me, so I whipped out my iPhone for the shot above. I was so pleasantly surprised by Jim’s friendliness and great personality that I thought I would try to push my luck a little further, so I asked if he had any advice for raising little dragons and he gave this shout out to my kids…
I was so impressed that Jim not only endured my intrusion, but addressed me like a friend, rather than the perfect stranger that I was. Having started with Boston Pizza in 1968, Jim has definitely worked long and hard to achieve great success, but I wonder if the way he treats people might have a little something to do with it as well. Does the way you treat seemingly insignificant people have an impact on your bottom line? Comment below and let me know your thoughts.